DIFFERENCES IN OPTIMIZING BUSINESS PROCESSES IN E-GOVERNMENT AND IN BUSINESS IN GENERAL AND IN TERMS OF RISK MANAGEMENT

Baranov Nikita Sergeevich, Ardatovsky Maxim Igorevich

The work describes the main differences in optimizing business processes in business and e-government projects. The comparison is based on five performance indicators: optimization goals, expected results, system scale, KPIs, and risk management. A model was built to evaluate the risks of various projects. Using the model, key risks for projects related to optimizing business processes in business and e-government were identified.

Keywords:Optimization, business-process, risk management, e-government, fuzzy logic, fuzzy neuron network