METHODOLOGY FOR CREATING CHATBOTS

Goryachkin Boris Sergeevich, Rozen Kseniya Sergeevna, Bobrov Denis Vasilievich

In this article we are talking about the methodology for developing chatbots. For this purpose, the classification of chatbots is considered. Studied the process of the bot and the technical metrics for assessing its effectiveness. And also considered the possibility of using bots in the social forecasting of housing needs of the population.

Keywords:Chat bot, dialog manager, Natural Language Understanding (NLU, NLP Engine), Response Generator Module (Natural Language Generator, NLG), channel, user